Covid19

Correct as of 26.10.2020 at 18:00 AEST

Information for current onshore students

Question Answer

Is the College currently open?

Yes. As New Zealand moves to COVID-19 Alert Level 2, the Taylors College Auckland campus reopened its doors to onshore students and staff on Monday, 31 August 2020.

Safety measures have been implemented to meet the New Zealand Ministry of Health public health requirements under Alert Level 2, and to create a COVIDSafe environment for students and staff while on campus. All onshore students and staff have been made aware of these requirements.

Onshore students will resume learning face-to-face and offshore students will continue to study their programme in the familiar virtual classroom.

What campus facilities are currently available?

The campus is now open, however students have been reminded to use the official government COVID Tracer app when they arrive on campus, maintain physical distancing, remember to wash their hands regularly and wear a face covering in public places where required.

Can I stay in my accommodation?

Current accommodation arrangements remain in place however if any student needs to re-locate, he/she should contact the Accommodation Service at Taylors College. We do have the capacity to self-isolate should this be necessary.

For any more information please email AZhao@studygroup.com or MChen@studygroup.com. For after-hours emergencies, please call +64 21 539 054.

What is the current health advice in New Zealand?

All of New Zealand are now at Alert Level 2, with some extra restrictions in place in Auckland. For the latest information, visit covid19.govt.nz and the NZ Ministry of Health websites.

What should I do if I feel unwell on campus?

If you begin to feel unwell while you are on campus, please tell your teacher or the Student Welfare Team. They are trained to support students who have any health concerns.

What should I do if I feel unwell off campus?

If you begin to feel unwell, please contact your GP or local/campus Medical for advice. Once you’ve received advice from a doctor, we ask that you contact the Student Welfare Team as soon as possible to notify them.

If you want to talk to someone about your symptoms first, you can call the National Coronavirus Helpline on 0800 358 5453 or +64 9 358 5453 for international SIMS for advice (available 24/7).

Can I travel home?

Refer to the New Zealand Immigration website for the latest information regarding border closures, visas, visa extensions and other travel advice. Please also consult with travel restrictions from your home country.

Please note, only New Zealand citizens, residents and immediate family members can travel to New Zealand at this time. If students leave New Zealand it is unknown when the borders will re-open for you to be able to return.

For questions, please contact the college directly or contact globalstudentsupport@studygroup.com for assistance.

Information for current offshore students

Question Answer

If the college is open, can I travel to New Zealand to study?

While we are eager to welcome you on campus we must follow government advice and guidance. For the moment, the borders remain closed and we are unsure when they will reopen.

Students who are studying from their home country are able to continue to attend classes via virtual classrooms.

When borders reopen how do I arrange travel to New Zealand?

Once borders re-open, please contact our student support team at AZhao@studygroup.com or MChen@studygroup.com  to discuss travel arrangements.

Contact Information

Question Answer

Who should I contact if I have further questions?

If you are a current student, you can contact our Student Support Team at MChen@studygroup.com or AZhao@studygroup.com for more information.

If you are a new student looking to begin studying, please contact our global support team at globalstudentsupport@studygroup.com.

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